256-Bit SSL Encryption
All data transmission between your browser and our servers is encrypted using bank-grade 256-bit SSL protocols.
Zero Data Sale Guarantee
We never sell, rent, or trade your personal or shopping information to third-party advertisers or brokers.
PCI-DSS Tokenized Payments
Card details are tokenized through certified RBI-compliant gateways (Razorpay). No CVV or card PIN is stored.
Scope & Introduction
Welcome to ABC Shoppings ("Company", "we", "our", or "us"). We respect your personal privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP), the Information Technology Act, 2000, and applicable consumer protection statutes.
This Privacy Policy applies to all users accessing our website (abcshoppings.com), mobile applications, APIs, customer support channels, and associated e-commerce services.
Personal Data We Collect
We collect only the minimum necessary information required to process your purchases, deliver shipments, verify accounts, and provide high-quality support:
Full name, username, email address, mobile number, and avatar image.
House/street address, city, state, postal code, recipient name, and contact phone.
Payment mode, Razorpay gateway order IDs, and GSTIN number (if business invoice requested).
IP address, browser type, device identifier, operating system, and login session tokens.
How We Use Your Personal Data
We process your data strictly under valid lawful bases:
- ✓Order Fulfillment: To pack, dispatch, deliver products, and send live SMS/WhatsApp shipment tracking notifications.
- ✓Payment Settlement & Wallets: To execute seamless gateway transactions and manage your Token Economy ledger balances.
- ✓Legal & Tax Compliance: To issue official B2B/B2C GST tax invoices and maintain accounting records as mandated by Indian law.
- ✓Fraud Prevention: To safeguard your account credentials against unauthorized logins and cyber risks.
Payment & Banking Security
ABC Shoppings does NOT capture, store, or view your full credit/debit card numbers, ATM PINs, CVV codes, or net banking passwords. All financial transactions are directly processed via Razorpay (PCI-DSS Level 1 Certified) with mandatory RBI two-factor authentication (OTP).
Third-Party Disclosures & Logistics Partners
We only share minimal required details with certified service providers essential for delivering our service:
- Logistics & Courier Partners (e.g., BlueDart, Delhivery): Recipient name, delivery address, and phone number for parcel transit and OTP verification.
- Payment Gateways (Razorpay): Transaction reference amount and order ID for payment processing.
- Government & Tax Authorities: When statutory obligations (e.g. GST e-invoicing laws) require disclosure.
Cookies & Local Storage
We use secure, functional cookies and browser local storage strictly for:
- Maintaining your authenticated session across page navigation.
- Preserving your active cart items and selected delivery address.
- Remembering your user interface preferences (such as dark/light themes and wallet views).
Your Rights & Data Control
Under Indian and international data privacy norms, you hold full authority over your data:
Grievance Redressal Officer
In compliance with the Information Technology Act, 2000 and DPDP rules, the contact details of the designated Grievance Officer are:
Designation: Data Protection & Grievance Officer
Company: ABC Shoppings Private Limited
Email: grievance@abcshoppings.com
Helpline: +91 8830807714 (Mon - Sat, 10:00 AM - 7:00 PM IST)
Response Turnaround: Maximum 48 working hours